This is an informal English summary. The legally binding version is the German AGB.
These terms apply to all orders placed through the website The Lattice ([DOMAIN]). The provider is [FULL NAME], [ADDRESS].
The Lattice is a structural-descriptive instrument. It delivers a written, editorial reading of the responses provided by the buyer in the intake. The reading does not constitute medical, psychological, legal, financial, or therapeutic advice. It contains no predictions and no guaranteed outcomes.
The contract is concluded upon acceptance of the order by the provider and receipt of payment. Delivery takes place within five working days of receipt of payment.
The prices displayed on the website at the time of order apply. All prices are final and include any applicable VAT. Payment is made by bank transfer or by the payment method offered at the time of order.
Consumers have, in principle, a fourteen-day right of withdrawal. For digital content prepared specifically for the customer immediately after conclusion of the contract, the right of withdrawal expires early once the provider has begun preparation of the individual reading and the consumer has expressly consented to this. This consent is obtained at the end of the order.
The reading is an editorial, structural-descriptive work. It does not constitute medical, psychological, legal, financial, or therapeutic advice. Decisions made by the buyer following the reading remain the sole responsibility of the buyer.
The reading is prepared for the personal use of the buyer. Commercial redistribution, publication, or modification is not permitted without the written consent of the provider.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.